Category Archives: "Testimonials"

Got this lovely card in the mail from Cindy about her experience at our Omaha Service Location. Dear Thor, Thursday evening I called your company in desperation, as I was unable to print an important letter to a physician that I inadvertently saved to an Adobe PDF file. Kyle came to my rescue by getting

Got a great email from a happy costumer and thought we would share it. Excellent work Kyle and Alfonso. “I just wanted to express my appreciation to your staff, especially Kyle and Alfonzo, for getting me through a frustrating microsoft upgrade. Other staff members tried to help as well, but these two finally found the

Got an email from a grateful customer and wanted to share it. Thank you Virginia and Nile for your letter. I brought our computer into the Papillion Center for a maintenance check up within the past week and half. Robert, from your West Omaha store, was working in Papillion and helped us. I cannot say

Well done Omaha Service Center for an outstanding job. Subject: Kudos Thor, I had a tough week, but your Omaha store team really helped me out. First, I had a good hunch that my TP-Link router was dying because it began to lose random internal settings. Robert gave me some good guidance and we both

Excellent job Dylan for your award winning customer service. Subject: Dylan at Papillion So I just don’t know how to enter things on Facebook. But here is an important piece of information for you. Last Sunday someone wrote or called in on the show that he ran into a not very good technician at one

Recently we received an email from Lynda about her experience with Schrock Innovations. Great job Robert for delivering award winning service once again. (email below) After spending the morning trying to close my Peachtree accounting for a prior year and opening the current year with no luck, I called Schrock Innovations and talked with Robert.

“I had to opportunity to work with Robert on the Schrock Desk today! He helped me with some problems I had with Drive Adviser. He was so nice and SOOOO helpful.”

We recently received a nice email from Sharon about fantastic customer service she was given by our Lincoln service center. Thanks Sharon for the response. Thor, I just felt obliged to email you to tell you of the wonderful experience I had this past week with your Lincoln computer center. Since I retired from permanent

We are grateful for the opportunity to help give back to our community. Thank you Gary and Barbara for the email and allowing us to help. Thor, Thank you very much to you and your staff for providing a computer and monitor for an economically challenged family my wife and I have been working with. The children in the family now have a way to do their school work at home which is a major improvement over the situation they were in. Your generosity is greatly appreciated!

We here at Schrock Innovations would like to recognize Kevin for his outstanding customer service. Below is a nice letter we received from Sharon concerning her interaction with Kevin. You can find Kevin at the Papillion location Monday through Wednesday and at the Omaha location Thursday and Friday. Stop by and tell him “Good Job!”

We would like to give a shout out to our outstanding employees in our Papillion store. Thanks Kevin for your letter and congratulation to Papillion for giving great customer service. Have you had a similar experience? Let us know! “Thor Just wanted to give a shout out to the Papillion Office. On Friday morning I

Carolyn sent us a lovely email thanking us for the outstanding service she received from our Lincoln center. Carolyn, thank you for your email and we are pleased that you had such a great experience and we are happy to hear you are looking forward to our Christmas desktop special. “Hi Thor, I just wanted

Over the weekend we received a wonderful customer review from Sharon C. that we wanted to share. Sharon, we are pleased that you had a great experience with our employees at the Papillion location. “Thor, Wed. Brent came to my home to hook up my PC for me and I wanted you to know that

Thor – I would like to say Thank You for granting me a free Maintenance Checkup when you installed the new Endpoint Protection on my computer. I realize that you had no obligation to do so, but I truly appreciate your customer service focus. I also want to express my thanks for the courteous and

I have owned a modular 4 for about 3 years and have to say that it is the most outstanding computer I have owned. I would give it a AAA+ award for not having any problems with it through this time period. I hope it works this well for years to come. Would hope the