How to resolve the "Error 10" Error When Installing a Norton
Product
Problem:
When you attepmt to install a new Symantec Norton product such as Live
Update, Norton Antivirus or Norton Internet Security you may recieve an
error message similar to the following:
Error: "Install Error:10. The LiveUpdate install failed because
LiveUpdate was not able to register one of its components . . ."
This error can will occur about 25% of the way through the installation
process. After the error occurs, the installation will fail. Repeated
attempts will also fail and the product will not install. In most casesd,
simply running the Norton Removal Tool will not resolve this problem,
and manually removing entries from the registry will not work either.
The product installation is failing because Live Update is attempting
to make changes to existing keys in your registry that have ownership
assigned to another administratiuve account that may or may not exist.
*note* Following the directions below will remove ALL of the listed Norton and Symantec
products from your computer. If you have multiple Norton or Symantec products
on your computer that are listed below, and you do not want ALL of them removed,
seek the help of a professional computer repair service center.
These
instructions will remove ALL of the following Symantec Norton programs from your
computer.
- Symantec Norton Antivirus 2004/2005/2006/2007/2008
- Symantec Norton Antivirus 3, 5 and 10 User Pack 2004/2005/2006/2007/2008
- Symantec Norton
GoBack 3.1/3.5/3.6/4.0/4.1
- Symantec Norton SystemWorks 2004 Professional
Edition
- Symantec Norton SystemWorks 2005/2006/2007 Premier
- Symantec Norton SystemWorks 2004/2005/2006/2007
- Symantec Norton SystemWorks 2006/2007 Basic Edition
- Symantec Norton Password Manager 2004/2005/2006/2007/2008
- Symantec Norton Internet Security 2004/2005/2006/2007/2008
- Symantec Norton Internet Security 5 and 10 User Pack 2004/2005/2006/2007
- Symantec Norton Internet Security 2005
AntiSpyware Edition 8.2
- Symantec Norton Personal Firewall 2004/2005/2006/2007/2008
- Symantec Norton AntiSpam 2004/2005/2007/2008
- Symantec Norton Ghost 2003/9.0/10.0
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