How to resolve the "Error 10" Error When Installing a Norton
Product...continued
Once you are certain that you want to completely remove all Symantec
Norton products from your computer, you need to download
the Symantec Norton removal tool, SYMNRT. This is a tool designed
by Symantec, the makers of Norton products, to save users who are caught
in no man's land. It simply looks for, and removes all Norton files and
registry entries that could cause a problem with your new installation.
Click
here to download the SYMNRT Symantec Norton removal tool.
You can not run this tool directly from your temporary internet files
folder, so you must save this file to your hard drive before you can continue
removing your Norton products. We would suggest that you save the file
to the Windows desktop so it is easy to find once the internet windows
are closed.
*note* Be sure you print this tutorial, or bookmark it before you continue.
You will need to restart your computer numerous times to complete this process,
and when you do so, this window will close.
Next, double click on the Symantec Norton removal tool (SYMNRT.exe) file
that you saved on your Windows desktop. Follow the on-screen instructions.
The program will ask you to enter a code to ensure that you are a human
and not an automated program. Once you have correctly entered the code,
the program will proceed to remove all Symantec Norton programs from your
computer.
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