Schrock Innovations Inc. - Lincoln/Omaha Nebraska
Nebraska's #1 Independent Computer Repair Company
Contact Schrock Desk Modular PCs Computer Repair Web Development PC Repair Blog DIY

Completely Remove Symantec Products to Solve Norton Installation Problems... Continued

Once you are certain that you want to completely remove all Symantec Norton products from your computer, you need to download the Symantec Norton removal tool, SYMNRT. This is a tool designed by Symantec, the makers of Norton products, to save users who are caught in no man's land. It simply looks for, and removes all Norton files and registry entries that could cause a problem with your new installation.

Click here to download the SYMNRT Symantec Norton removal tool.

You can not run this tool directly from your temporary internet files folder, so you must save this file to your hard drive before you can continue removing your Norton products. We would suggest that you save the file to the Windows desktop so it is easy to find once the internet windows are closed.


*note* Be sure you print this tutorial, or bookmark it before you continue. You will need to restart your computer numerous times to complete this process, and when you do so, this window will close.

Next, double click on the Symantec Norton removal tool (SYMNRT.exe) file that you saved on your Windows desktop. Follow the on-screen instructions. The program will ask you to enter a code to ensure that you are a human and not an automated program. Once you have correctly entered the code, the program will proceed to remove all Symantec Norton programs from your computer.


<1 2 3 4>   <next>   Return to DIY