How to resolve the Smartbridge PSAPI.dll Error After Installing Internet
Explorer 7
Problem:
After you install Internet Explorer 7 on a computer equipped with a DSL
connection and connection management software (like the DSL Checkup Center)
you may receive the following error each time you boot your PC:
Procedure entry point GetProcessImageFileNameW could not be located
in the dynamic link library. PSAPI.DLL
This error is caused by an incorrect version of the PSAPI.dll file being
referenced by the Smartbridge software. Smartbridge apparently tested
their DSL connection management software (which is outsourced to many
providers such as Alltel and Windstream) on a beta version of Internet
Explorer 7. Microsoft changed certain aspects of IE7 before releasing
the software out of Beta, and Smartbridge apparently did not update their
software, thus generating an error.
Luckily, the Smartbridge error is not terribly complicated to repair,
once you are pointed in the correct direction.
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